EVENT DETAILS

Q:  Where and what time does the event start?
A:  The event will start at the picnic area parking lot at Bethpage State Park. Check-in and start riding at 8:00 a.m. on Sunday, May 20, 2012.

Q: How early should I arrive at the start line?
A: Please arrive at Bethpage State Park at 8:00 a.m.

Q. How can I register for the ride?
A. Click here to register for Bike MS. For additional information please call Jaclyn Kramer at (631) 864-8337 or (516) 740-7227 ext. 53209 or e-mail jaclyn.kramer@nmss.org

Q. What is the cost of the run?
A. Registration fee for the 2012 Bike MS: Traffic Free Ride is $25.00. The minimum fundraising donation, due by the day of the ride, is $50.00. Any rider who has submitted the minimum of $50.00 by May 20, 2012 will receive a t-shirt. *While supplies last. 

Q. Do you accept credit cards for payment?
A. Yes, when you register online or donate to a participant.

Q. How can I help if I cannot participate in the run?
A. You can help by simply registering as a virtual rider or donating to a participant.

Q. How can I volunteer to help with the ride?
A. Just click here to learn information about how to volunteer.

Q. Is ride child-friendly?
A. Yes, ride is child-friendly, but children must be at least 12 years old to participate. Riders between 12-17 years of age must be accompanied by an adult on the route.

Q. What is your cancellation policy?
A. Registration fees are non-refundable and non-transferable. 

FUNDRAISING

Click here to download the Bike MS: Traffic Free Ride Pledge Form

Double or Triple your Donation to the National MS Society, Long Island Chapter!
Hundreds of corporations across America recognize the value of their employees' donations to the National MS Society, and offer matching gift programs to further increase the value of their donations. Please check to see if your employer participates. Select the link below, then enter your employer's name in the search field to find out if they have a matching gift program. Click on their name to learn how to take advantage.

www.nationalmssociety.org/employermatch

What To Do:
Get a Matching Gift form from your employer and follow your employer's directions for completion of the form.

GENERAL

1. I forgot my Username and Password.
   Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at {chapter email address} for help.

2. How do I change my Username and/or Password?
   First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

3. How do I unsubscribe from e-mail?
   Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.

ABOUT MY PARTICIPANT CENTER
Please download the Participant Center Guide for information about your participant center account.

1. What is a Personal Page?
   A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your participant center. You will be able to customize images, text and the style/color layout of the page. 
   

2. By default I have a personal page, do I have to change it?
   Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
   

3. How do I change my personal fundraising goal?
   First, you will need to login to your Participant Center. On the bottom right side of the Participant Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
   

4. How can I see who has donated to me?
   Login to the site using your Username and Password. Go to your Participant Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
   

5. What is the difference between making my personal page private or public?
   By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.